TOURISM QUALITY

The Colmar and it’s region tourist office was awarded the QUALITE TOURISME™ Mark in November 2023 for a period of 5 years.

THE "QUALITY TOURISM" MARK IN A FEW WORDS

In order to provide you with an ever-improving welcome and improve the quality of tourist services in France, the French government has created the Qualité TourismeTM mark.

Quality of welcome and services, professionalism and the promotion of local resources are among the essential values of the mark.

Professionals who display the Qualité TourismeTM mark undertake to offer you :

- a personalised welcome

- clear and accurate information

- competent staff who are there to listen to you

- a comfortable and impeccably clean place to stay;

- local tourist information tailored to your needs.

To obtain the Qualité TourismeTM mark, the service provider must successfully follow a quality approach that complies with the National Quality Commitments, which represent the essential requirements for your satisfaction.

Professionals who have been awarded the Qualité TourismeTM mark listen to your needs by systematically analyzing satisfaction surveys and complaints. Their services are regularly subject to unannounced, independent checks.

These procedures enable professionals to continually improve their services to ensure your satisfaction.

For more information on the Qualité Tourisme™ state mark, visit the dedicated website: