The State Secretariat for Tourism is committed to raising awareness and mobilising tourism professionals to ensure the accessibility and integration of disabled people. To this end, the national "Tourisme et Handicap" label was created in 2001.

In a way, it is a response to the demands of disabled people, who want to be able to choose their holidays and leisure activities in complete freedom.

A site with the "Tourisme et Handicap" label must be able to guarantee complete autonomy for disabled people during their visit or stay.

Free on-street parking in all spaces, not just reserved spaces

The measures contained in the law aimed at facilitating free on-street parking for people with disabilities or reduced mobility, published in the Official Journal on Thursday 19 March 2015, have come into force.

Disabled people or people with reduced mobility who are in possession of one of the two parking cards (Carte Mobilité et Inclusion mention Stationnement, known as the CMI S, or the European Parking Card), or those accompanying them, can use all parking spaces open to the public free of charge and for an unlimited period.

Please note that free parking applies to on-street spaces but not to gated car parks. In these areas, all vehicles are subject to payment.  Thus, holders of a parking card are required to pay a fee to park in car parks equipped with entry and exit barriers that are accessible to disabled people from their vehicle.

The Colmar and it’s region tourist office was awarded the QUALITE TOURISME™ Mark in November 2023 for a period of 5 years.

THE "QUALITY TOURISM" MARK IN A FEW WORDS

In order to provide you with an ever-improving welcome and improve the quality of tourist services in France, the French government has created the Qualité TourismeTM mark.

Quality of welcome and services, professionalism and the promotion of local resources are among the essential values of the mark.

Professionals who display the Qualité TourismeTM mark undertake to offer you :

- a personalised welcome

- clear and accurate information

- competent staff who are there to listen to you

- a comfortable and impeccably clean place to stay;

- local tourist information tailored to your needs.

To obtain the Qualité TourismeTM mark, the service provider must successfully follow a quality approach that complies with the National Quality Commitments, which represent the essential requirements for your satisfaction.

Professionals who have been awarded the Qualité TourismeTM mark listen to your needs by systematically analyzing satisfaction surveys and complaints. Their services are regularly subject to unannounced, independent checks.

These procedures enable professionals to continually improve their services to ensure your satisfaction.

For more information on the Qualité Tourisme™ state mark, visit the dedicated website:

Products from our local creative craftsmen, tourist and gastronomic guides...
Pack Alsace in your suitcase thanks to our shop!
Whether for the home or as a gift, our selection offers a wide range of products that will satisfy you and make a memorable souvenir of your stay in our beautiful region.
Come and visit us at our Tourist Office located at Place Unterlinden!

What is the Colmar City Pass?

The Colmar City Pass invites you to discover all that Colmar has to offer at the special price of €35 instead of €53.

It will encourage you to push open the doors of sites you wouldn't have thought of, to take advantage of unmissable leisure activities and even to return to the city's museums several times.

VISIT COLMAR UNLIMITED FOR 7 DAYS FOR €35

What is the Colmar City Pass?

The Colmar City Pass has been created to enable you to discover all that Colmar has to offer.

It will encourage you to push open the doors of sites you might not otherwise have thought of, and to take advantage of Colmar's must-see leisure activities.

What can you visit with the Colmar City Pass?

• The Colmar City Pass gives unlimited access to the 5 museums and the Dominican Church
• Access to the boats and the Little Green Tourist Train is limited to a single visit.
• During the Christmas Market, the tour on the Little Green Tourist Train is replaced by two guided tours (11am and 5pm) offered by Colmar Tourist Office.
    >>On reservation at the Tourist Office reception desk or by email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 03 89 20 68 92

How do I use the Colmar City Pass?

• The Pass will be activated the first time you visit a partner site and will be valid for 7 consecutive days.
• This pass is not a queue-breaker. The Colmar City Pass is not suitable for groups or school groups
• Passes for 9-17 year olds and 8 year olds and under cannot be sold separately from an adult pass.
• The number of 9-17 and 8 and under passes attached to a single adult pass may not exceed 4.